Working with Us
Who we are
Connaught Kitchens are a boutique kitchen specialist founded in 1991 by Phillip Ozorio. We specialise in Leicht kitchen furniture but have our own house design style.
Starting Point
We start by inviting you into our showroom for a free one-hour consultation. This is to go through your wish list, appliances specification and the design options. We will offer design advice during this meeting. You can then view our products and finishes and view our displays to ensure we can supply what you want. Alternatively, we can arrange a zoom meeting.
Site Survey and Consultation
We charge £250 for a site visit which would include a thorough survey and consultation. This is refundable against a full kitchen order.
Budget
Being a boutique kitchen specialist our emphasis is on quality products and services. We only work on around 40 kitchen projects a year with an average value of £40K. Our starting point for a small kitchen would be around £25K. This would include kitchen furniture, under unit lighting, worktops, back splashes, sinks taps and electrical appliances. Delivery and dry carpentry installation only.
Provisional Costs for your project
We can provide a provisional estimate for you project. This to include Leicht kitchen furniture, quartz worktops and backsplashes, Franke sinks, taps and Siemens electrical appliances. To include delivery and dry carpentry installation only.
Service
We are happy to supply kitchen furniture only if that is all that is required. However, most projects are handled from first contact to hand over by our design team. We can supply services drawings with electrical loadings as part of our design service.
Delivery times
Allow a minimum of 8 weeks from order to delivery. Some appliances are in short supply (dishwashers have very long lead times)
Installation
We can offer dry carpentry installation of the kitchen furniture, worktops and appliances only (the main contractor providing all the services and connections) We can also offer full installation with a turnkey service and project management.
Design team
We have a well -qualified and experienced design team. There is usually a team of two designers that handle a project from first contact to handover. Each kitchen takes between 1 and 2 weeks to design and specify.
Design Retainers
We start with an initial free one-hour design consultation. Following this we produce a first draft floor plan and provisional estimate for discussion. Once approved, we then ask for a retainer fee of £1,200.00 which will allow us to release floor plans and elevations and produce and share visuals to progress the design. This fee is refundable against a full kitchen order.
Sinks, Taps and electrical appliances
We specialise in certain appliances such as Lacanche, Miele, Siemens, Bora, Elica, Franke, Quooker. All of these we display and we also have access to other appliance brands such as Neff, Bosch, Blanco and Fisher & Paykel. For all these we have direct accounts and can be price competitive.
After Care & Guarantees
We guarantee installation for 2 years and honour manufacturer’s guarantees. We offer an on-going aftersales service to our clients.
Our manufacturer’s offer the following guarantees. Leicht kitchen furniture 5 years, Quartz worktops 5 years. Electrical appliances 2 years. All guarantees subject to manufacturer’s terms and conditions.